Training and Development Manager

The Training and Development Manager leads and directs the functions of the Training and Development Team. This position assesses company-wide developmental needs to drive training initiatives. This position actively researches, creatively designs, and implements effective methods to educate and enhance performance.

Essential Functions of the Job:

· Oversee Training and Development Team and its employees

· Perform and remain competent in all aspects of the Training and Development Representative job duties

· Conducts annual training and development needs assessment

· Develop training and development team goals, programs, and objectives

· Work with relevant departments to automate training implementation and functionality

· Research, obtain, and develop various training platforms including, but not limited to, third-party vendors and software

· Train and coach managers, supervisors and others involved in employee development efforts

· Plan, organize, facilitate, and order supplies for employee development and training events

· Develop and maintain organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources

· Oversee data entry, analysis, and reporting of all training to evaluate effectiveness and measure employee and client satisfaction, retention, and productivity

· Modify programs as needed

· Perform special projects and tasks as directed by the Director of Human Resources and COO

· Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

· Ability to supervise and lead a team effectively

· Strong presentation skills

· Adept with a variety of multimedia training platforms and methods

· Ability to evaluate and research training options and alternatives

· Ability to design and implement effective training and development

· General knowledge and capability to operate office equipment

· Excellent oral and written communication skills

· Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Physical Demands:

· Ability to remain in a stationary position for the duration of the workday

· Ability to move about the office, bend, and reach

· Ability to lift up to 25 pounds occasionally

Work Environment:

Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team