Essential Functions of the Job:

• Oversee and work with homecare division offices to ensure each office completes the following:
  • Increase office revenue for each office by a minimum of 3.5% each month
  • Increase total billable hours for each office by a minimum of 100 hours per month
  • Gain 1 new private pay client in both Central PA Homecare (“CPAHC”) and Eastern PA Homecare (“EPAHC”) offices per month
  • Gain 2 new private pay clients in the Western PA Homecare (“WPAHC”) office per month
  • Retain clients with a 90% retention rate
• Maintain knowledge and competency in all homecare positions to be able to meet individual performance expectations listed below and provide assistance in the event of team members’ absences:
  • Personally schedule a minimum of 100 billable homecare hours per week
  • Personally sign on a minimum of 1 new client per month
  • Personally attend a minimum of 1 in-person event per quarter
  • Personally hire a minimum of 1 new caregiver per month
  • Personally complete client visits both in person and virtually, as applicable
• Supervise and direct Division Managers and Assistant Division Managers in each homecare office
• Interview, hire, and coordinate training for homecare internal staff
• Create, build, implement, and ensure successful training resources for each team member
• Coach, counsel, and discipline all homecare employees on job expectations where necessary
• Formulate effective approaches to combat homecare-specific competition
• Partner with Marketing Dept and Managers to ensure effective utilization of each homecare office’s budget
• Provide regular updates and communication to the Executive Team on homecare initiatives and goals
• Address high-level client complaints and employee issues in a professional manner
• Assist Managers and the Payroll and Billing Dept to resolve homecare-specific timekeeping issues
• Assist Managers and the Accounts Receivable Dept to resolve homecare-specific billing and authorization issues
• Collaborate with the CNO, COO, and Managers to monitor compliance with homecare laws and regulations
• Revise existing procedures, create new procedures, and work with Managers to implement procedural changes
• Travel to the EPAHC office located in Allentown, PA, on a recurring basis at least twice per month and/or as directed by the Executive Team
  • Ensure the Manager of EPAHC is traveling to the Allentown office on a recurring basis, at least twice per month
• Travel to the WPAHC office located in Delmont, PA, as needed and/or as directed by the Executive Team
• Travel to the Corporate office located in Demont, PA, at least once per quarter and/or as directed by the Executive Team
• Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

• Travel required up to 50%
• Experience in the homecare industry
• Experience in managing multiple direct reports, preferably in multiple office locations
• Bachelor’s degree or equivalent experience
• General knowledge and capability to operate office equipment
• Excellent oral and written communication skills
• Attend all Manager and Assistant Manager meetings, both on-site and off-site when notified in writing by DNA of required attendance
• Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Vice President of Homecare will report to:

• COO
• CEO

Physical Demands:

• Ability to remain in a stationary position for the duration of the workday
• Ability to move about the office, bend and reach
• Ability to lift up to 25 pounds occasionally

Work Environment:
Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.