The NRO Training Coordinator is responsible for training all NRO Recruiters on recruiting, credentialing, and processing of newly recruited and hired field staff.

Essential Functions of the Job:

• Train on an ongoing basis, all newly hired and current NRO Recruiters on their respective job duties including but not limited to:
  • Conducting daily phone screenings and follow ups with in-process candidates
  • Performance requirements
  • Actively sourcing candidates through over 40 different recruiting sources
  • Review and complete necessary credentialing documents to meet CDC, state, and facility compliance standards
• Identify individual and team skill gaps and develop training strategies to fill deficiencies
  • Complete new hire training documents and provide progress updates to Management
• Partner with the HR Dept and Operations Manager to create and standardize recruiter training
  • Develop digital educational materials, including training modules and department-specific reference manuals
• Communicate with other NRO Recruiters and departments to better align recruiting efforts
• Maintain professional and positive communication with team members and candidates
• Perform tasks and special projects as directed by Operations Manager and COO
• Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

• Travel required up to 35%
• General knowledge and capability to operate office equipment
• Excellent oral and written communication skills
• Meet or exceed all essential functions of the job, including but not limited to, work performance goals

NRO Trainer will report to:

• COO
• Operations Manager
• HR Director

Physical Demands:

• Ability to remain in a stationary position for the duration of the workday
• Ability to move about the office, bend, and reach
• Ability to lift, up to 25 pounds, occasionally

Work Environment:

• Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.