The Caregiver Engagement Specialist is responsible for the systematic sourcing and outreach of candidates and hired caregivers to ensure continued field employee engagement with DNA.

Essential Functions of the Job:

• Complete 100 external, outbound calls per day to candidates and caregivers
• Reengage a minimum of 10 candidates or caregivers per month to work a shift of at least 7.5 hours
• Engage with hired caregivers who have not actively worked in 3 months or greater
• Contact candidates who have ceased the credentialing process prematurely
• Contact previously employed caregivers to re-engage employment
• Collaborate with Recruiters and Division Offices to execute candidate and caregiver engagement
• Track candidate interactions and progress through the applicant tracking system
• Provide progress updates to the Operations Team on a weekly basis
• Work in an office environment on a full-time basis unless otherwise specified by the Executive Team

Requirements:

• Customer service experience
• General knowledge and capability to operate office equipment
• Excellent written and oral communication skills
• Meet or exceed all essential functions of the job, including but not limited to, work performance goals

Physical Demands:

• Ability to remain in a stationary position for the duration of the workday
• Ability to move about the office, bend and reach
• Ability to lift up to 25 pounds occasionally

Work Environment:

Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting if specified by the Executive Team.