Support organizational growth by maximizing the value of each client’s experience by ensuring high-quality, consistency and a persistent focus on each client’s needs.

Major Areas of Responsibility:

• Generate homecare clients from new or existing referral sources
• Coordinate, organize and maintain homecare cases
• Maintain documents, records and other related reports in an organized, timely and accurate manner
• Accurately identify/fulfill clients’ needs and requests
• Maintain ongoing communication with service coordinator
• Maintain compliance with state and federal regulations
• Assist with implementation of DNA, Joint Commission, state and federal policies and procedures.
• Maintain active working knowledge of all state regulations as they pertain to DNA’s homecare practice
• Assist in initial and annual competency reviews for field staff

Requirements:

• Excellent oral and written communication skills
• Customer service skills
• Traveling

Physical Demands

• Ability to sit for extended periods of times
• Ability to stand, walk, bend and reach
• Ability to lift up to 25 pounds occasionally

Work environment

Generally works in an office environment, but will also be required to travel to client’s private homes.